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Global Presence - India

• 2MBPS Link via Atlantic and 1MBPS via Pacific route
  
• Connectivity is through VSNL in India and MCI World Com in USA
  
• Co-location Switch and Data facility at Miami
  
• Nortel Passport 7480
  
• Cisco 3620 router and Cisco Switches 3548
  
• 256 KBPS Internet link with 64 KBPS backup
  
• FTP site at CSI location

• PBX Nortel Meridian 61C 224 digital and 16 analog extensions
  
• ACD Nortel Symposium Call Center server Rls 4 Nortel 3903/3905 digital phones
  
• CTI-Comverse Voice Logger DAVOX Ensemble Call Blending Solution
  
• True Dial Predictive Dialer

• Compaq Proliant ML530 Dual Intel Xeon 1Ghz 512 MB Server
  
• Sun Ultra 60 and Ultra 5 server with Solaris 8
  
• MS Exchange 2000 Web Mail Server
  
• 300 Nodes- Compaq Desktops PIII/128 MB/20 GB, 17 inch Color Monitors

• Cisco Pix and Microsoft ISA firewall to provide secured access over the Internet
  
• Firewall and VPN to Insure data security make individual's data secure
  
• Physical security - Employee access cards, CCTV, 24 hour security guards
  
• Intelligent fire alarm system

• Data / information confidentiality through Service Level Agreement

• Power Backup - 100% through 3 UPS and 2 DG sets.
  
• Telecom backup - Enterprise wide network between facilities in India and US; IPLC link via both Atlantic and Pacific route; Standby local loop through fiber / radio
  
• Data Backup - Daily backup on DAT, AIT, CDs and additional hardware
  
• 100% redundancy on data cabling
  
• Offsite data backup
  
• Sites in India and USA