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NewsColwell & Salmon signs a new 2-year contract with a large U.S. based Publishing CompanyColwell & Salmon has been awarded a contract worth $5 million by one of its existing clients. The contract, covering two years, further strengthens the relationship between both the companies, where C&S has built and maintained its business relationship over a period of more than four years. President of Global Customer Relations, Wayne Colwell said, “This agreement is a continuation of a long and successful relationship between our two companies. Our client is a very special organization and we are very proud to have them as a long-standing partner.” This firm caters to the entire North American Region. They offer annual memberships and lifetime memberships to the consumers for various clubs providing activities like fishing, hunting, etc. C&S has played a key role in renewing and upgrading memberships for their brand marketing and subscription renewal programs. They have 9 such clubs and C&S has been efficiently offering its services to all of them. A large U.S. based BPO consulting firm enters into a Joint Venture with Colwell & Salmon With successful handling of the entire back office operations for other firms, this well known U.S. based BPO consulting company is taking a step forward to strengthen its presence in the international market by entering into a Joint Venture with Colwell & Salmon. They are known for helping a $300 million national provider of B2B Information Technology products and services firm with annual cost savings of up to $2.1 million and revenue growth. This venture between the two firms covers customer support, purchasing, credit and collections, accounts payable, accounting, help desk support, IT support and other administrative and support functions. Their partnership with one of the top accounting firms in the world assists them in outstanding delivery of accounting services to their clients. In C&S, they found a suitable partner who could efficiently deliver services from an offshore location as C&S is known for its credibility in adopting robust quality measures and an efficient Service Delivery model. “This venture would bring together both organizations who are committed in converting this international business model into a long term success with an extensive reach and presence in different geographic areas and provide a strong focus on client and delivery capabilities,” stated Nikhil Sen, Vice President for Global Strategic Growth. Colwell & Salmon expands their preferred vendor status globally with one of the largest Information Technology services and consulting providers of the world. One of the largest Information Technology services and consulting providers of the world has once again selected Colwell & Salmon as a preferred vendor after evaluating approximately 30 different centers. This firm has a global presence in more than 160 countries. The selection procedure was extremely rigorous as it involved a number of competitive rounds with other BPO firms in the market. The client found C&S service delivery capabilities to be far superior to the rest. As a preferred vendor, C&S will be providing the advantages of quality services at a lower cost. “It is a matter of great pride that Colwell & Salmon has been selected for a second time by one of the largest Technology companies of the world, to be their outsourcing partner. We were able to meet their stringent criteria for which I would like to congratulate the team,” said Sanjay Purohit, CEO of Colwell & Salmon Communications. “Colwell & Salmon is a current preferred teleservices provider in North America, and we are delighted to now offering our services and expertise in support of their global geographies.” The company's latest moves indicates a desire to allow its partner firms to capitalize on time zone differences and provide services round-the-clock each day of the week.  Return to about us
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